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Frequently Asked Questions
- What are the dates of PEAK 2018?
- Where is the event located?
- What are the on-site registration hours?
- How can I get a list of sessions?
- What are the registration fees?
- What is included with PEAK 2018 full registration?
- How may I reserve a hotel room?
- Who do I contact with registration questions?
- I would like to register several people for the meeting?
- I want to register online. Do I have to pay for my registration now?
- How can I cancel my registration?
- Can someone else attend in my place?
- Will I receive a badge before the event?
- What is the cost of the Gala? Where do the funds raised go to this year?
- What is BaseCamp? Is there an exhibit hall this year?
- What is PINNACLE? How is it different from CEMO?
- I am working at one of the BaseCamp zones or kiosks. How do I register myself and other staff?
- What is FaceAge Theater?
Q1: What are the dates of the PEAK 2018?
A1: The meeting dates are March 18-21, 2018
Q2: Where is the event located?
A2: Marriott Wardman Park Hotel
2660 Woodley Rd NW, Washington, DC 20008, United States
Telephone: 202-328-2000
Q3: What are the onsite registration hours?
A3: Sunday, March 18, 2018: 10:00 – 6:30 p.m.
Monday, March 19, 2018: 7:00 – 5:00 p.m. (Gala Registration/table assignments open 2:00 p.m.)
Tuesday, March 20, 2018: 7:30 – 5:00 p.m.
Wednesday, March 21, 2018: 7:30 – 10:00 a.m.
On-site registration will be located in the Lower Lobby of the Marriot Wardman Park Hotel.
Q4: How can I get a list of sessions?
A4: Please visit our website at www.leadingage.org/PEAK to view the session descriptions.
There will also be a PDF brochure to download if you prefer.
PEAK Education Program
Online brochure
Q5: What are the registration fees?
Cancellations must be received in writing by e-mail at PEAK@Showcare.com. If you do not receive acknowledgment within 2 weeks of sending your cancellation, please call the LeadingAge Registrar at (514) 228-3159 to verify receipt.
Cancellations will be processed according to the following schedule:
Cancellations received by:
February 8, 2018: Full refund less $125
processing fee
February 9 - March 2, 2018: 50% refund of registration fees paid
After March 2, 2018: No refund issued
Resident and Students - Full refund less $29 fee by February 8th (no refund after February 8th)
Great Minds Gala - non refundable
After the cancellation deadline, refunds may be considered in case of extenuating circumstances when submitted to LeadingAge at PEAK@Showcare.com. Approved refunds will be processed in the name of the original payer. Credit card refunds will be processed 4-6 weeks after the initial request. Check refunds will be processed 4-6 weeks after the event.
Q6: What is included with PEAK 2018 full registration?
A6: Access to Workshop (Sunday), Education Program (Monday – Tuesday), BaseCamp (Monday - Tuesday), Lobby Day with Continental Breakfast (Wednesday).
Q7: How may I reserve a hotel room?
A7: Hotel reservations can be made online at Leadingage.org/PEAK or contact the hotel directly at 202-328-2000 and ask for the LeadingAge room block.
Q8: Who do I contact with registration questions?
A8: Showcare Event Solutions:
Email: PEAK@Showcare.com
Telephone: +1 (514) 228-3159
Q9: I would like to register several attendees for the PEAK Leadership Summit, is there a group registration method?
A9: If you would like to register as a group, please visit www.leadingage.org/PEAK, click "Register" and then the "PEAK/PINNACLE" button, you will then be prompted to log in + choose one of the following:
I want to register myself.
I want to register a group.
I want to register myself and a group.
You will automatically be directed to the correct registration site.
Q10: I want to register online. Do I have to pay for my registration now?
A10: You can pay by credit card online or indicate that you will be mailing a check. On the Summary page you will be able to send yourself a "Statement of Account" to include when you mail your check. Then send with your check to: LeadingAge Registrar, c/o Showcare Event Solutions, 1200 G Street NW, Suite 800, Washington, DC 20005-6705.
Q11: How can I cancel my registration?
A11: Please send cancellations by e-mail to PEAK@Showcare.com or fax at +1 (514) 289-9844.
Cancellations must be received in writing by e-mail at PEAK@Showcare.com. If you do not receive acknowledgment within 2 weeks of sending your cancellation, please call the LeadingAge Registrar at (514) 228-3159 to verify receipt.
Cancellations will be processed according to the following schedule:
Cancellations received by:
February 8, 2018: Full refund less $125
processing fee
February 9 - March 2, 2018: 50% refund of registration fees paid
After March 2, 2018: No refund issued
Resident and Students - Full refund less $29 fee by February 8th (no refund after February 8th)
Great Minds Gala - non refundable
After the cancellation deadline, refunds may be considered in case of extenuating circumstances when submitted to LeadingAge at PEAK@Showcare.com. Approved refunds will be processed in the name of the original payer. Credit card refunds will be processed 4-6 weeks after the initial request. Check refunds will be processed 4-6 weeks after the event.
Q12: Can someone else attend in my place?
A12: If you register and then are unable to attend, you may send someone in your place at no additional charge. Substitutions must be submitted in writing by March 2, 2018. After this date, all substitutions will be processed at on-site registration. Please e-mail PEAK@Showcare.com the full name, address, telephone number and e-mail address of the individual who will be replacing you, thereby authorizing the substitution to be made. If the original person has already received their badge in the mail, please follow the same steps when e-mailing PEAK@Showcare.com and have the substitute bring the original registrant's badge to hand in at the onsite registration desk.
Q13: Will I receive my badge before the event?
A13: Badge will be mailed if you have registered and paid in full by February 9th. Please make sure to register using the address where you want the badge to be mailed.
Q14: What is the cost of the Gala? Where do the funds are raised going to this year?
A14: The Great Minds Gala is a fundraising event, held in conjunction with the PEAK Leadership Summit that promotes public awareness for the need to improve care and support for people with Alzheimer’s disease and other dementias, and those who care for them. More information and details about entertainment (as the info is released) can be found on the ‘Great Minds Gala’ web page which you can find at www.leadingage.org/PEAK.
Individual Tickets (non-refundable) - $300.00 per ticket
Table of 10 (non-refundable) - $3000.00 per table
Great Minds Gala has a required fee for all attendees. Sponsors of the Great Minds Gala will be contacted by LeadingAge with details on their ticket(s) or table(s). Tickets to the Great Minds Gala are non-refundable. Cancelled tickets are considered a charitable donation and are tax deductible.
A portion of the Great Minds Gala ticket is tax deductible. The amount in excess of the dinner and entertainment ($125 per person) is tax deductible. Please use your confirmation email as your receipt.
Any questions regarding the Great Minds Gala or inquiries for Sponsorship, please contact Cindy Yingling at cindy.yingling@integrace.org or at 410-970-2041.
Q15:What is BaseCamp?
A15:This year Base Camp is open 2 days - it is not an exhibit hall. It is a newly-designed strategic networking space open on Monday, March 19th and Tuesday, March 20th.
BaseCamp is a central gathering place where top aging services leaders can engage in divergent thinking around challenges and opportunities facing the field. Organized around key strategic areas of interest, BaseCamp offers an opportunity to meet one-on-one with business leaders and colleagues.
The hall will be divided into zones and kiosks, with mini classroom settings so attendees can stop and explore. More information and a BaseCamp schedule will be posted online at www.leadingage.org/PEAK.
Q16: What is PINNACLE? How is it different from CEMO?
A16: PINNACLE is an education and networking event designed specifically for leadership teams of provider multisite member organizations (not single sites or business firms).
PINNACLE (formerly known as the CEMO Annual Retreat) is now open to leadership teams of multsites vs. before it was open to only c-suite staff of multisites. The event provides a unique opportunity to reconnect with peers from across the country and gain insight from leadership experts outside the field.
The featured speaker is Bill George.
This event takes place Sunday, March 18th. Registration for this event is subject to verification.
- PINNACLE Networking Lunch: 11:30 am
- PINNACLE Executive Workshop: 12:30 - 5:30 p.m.
- PINNACLE Networking Reception: 5:30 p.m.
PINNACLE, the Great Minds Gala, and any other events require additional fees, even if your full PEAK registration has been provided complimentary by LeadingAge. The fee solely for the PINNACLE is $525 and will be invoiced upon verification of your multisite member status as well as your complimentary registration.
More information is at www.leadinage.org/PEAK/PINNACLE
PINNACLE Insert
Q17: I am working at one of the BaseCamp zones or kiosks. How do I register myself and other staff?
A17. Please use the BaseCamp online registration form to register, and NOT the PEAK/PINNACLE registrant form. You will see a button on the ‘Register’ page at www.leadingage.org/PEAK which state ‘BaseCamp’ registration. If you have specific questions, please contact LeadingAge by email sales@leadingage.org or by calling 1-866-898-2624 Option 4.
Q18: What is FaceAge Theater?
A18. From the award-winning FaceAge video program, LeadingAge is proud to offer you an opportunity to experience what thousands of people are talking about. The FaceAge Experience weaves together interconnected chapters in which young adults (18–22) and aging individuals (65+) reflect on life while studying and describing one another’s faces. The FaceAge Experience meets audiences through an immersive three-screen video environment, presenting a 56-minute loop of interconnected chapters built around these cross-generational encounters. The six chapters—Assumptions, Mask Deception, Memory, Mortality, What the Face Holds, and Being Seen—reveal a multi-dimensional view of aging. This series of intimate interactions challenges perceptions, fosters introspection, and builds acceptance, awareness, and cross-generational connections. No CE credits offered for this video program.
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